Create a Website Account - Manage notification subscriptions, save form progress and more.
Show All Answers
We encourage you to speak to your neighbor first. Most issues can be resolved in a neighborly fashion.
The City of Hoover Municipal Code Section 4-21b addresses defecation. If you continue to have a problem, you may file a complaint with the Court Magistrate. View more information on filing complaints .
Mail: 100 Municipal Lane Hoover, Alabama 35216
Committee Members: Louise Billings, Meredith Carpenter, Betty Daigle, Liz Elliott, Holly Fondots, Aimee George, Christine Hofmann, Carolyn Hudson, Jean Ingram, Sarah Johnson, Pat Lawley, Kristin Mathis, Ann McAdams, Patricia Naro, Sara Perry, Patrick Reed, Donna Townes, Charlene Young, Mary Saggus, Kelly Vinson, Susan Wilson
My Hoover Connect
Companies that offer cable service throughout different areas of the City of Hoover:
Please note that other many other non-cable television services are available to Hoover residents such as streaming and satellite services. These services do not fall under franchise agreements with the City of Hoover, therefore we do not maintain a list on our website. Please refer to the Hoover Chamber of Commerce or your favorite search engine to research all available options for television entertainment.
Spectrum (Charter/Brighthouse) Ph: 888-438-2427
AT&T U-Verse - 800-288-2020
Yes, Hoover city staff can help resolve problems on a case-by-case basis. If the cable company is not able to resolve the problem in a timely manner, please contact the Hoover Cable Hotline, 205-444-7575, or use the link below to report a problem or concern to the City and we will work with the appropriate cable company to resolve such problems in a timely manner. My Hoover Connect
If your home is new construction, contact a Public Works representative at 205-444-7543. They will instruct Waste Services of Alabama to deliver a trash and recycle bin to your home. They will also inform you of the days of collection and answer any questions you may have. If you have moved into an existing home, service has already been established at your address. You only need to call if you do not know the days of service or if the bins are damaged or missing.
To be added to the list for a special collection, contact the City of Hoover Public Works Department (205-444-7543) or submit online using My Hoover Connect. You may also email us at firstname.lastname@example.org with any request. Crews on the garbage trucks can sometimes gather small piles of limbs but in most cases it is best to inform us. Only debris generated by the homeowner will be collected. It is the responsibility of hired landscapers, tree services, roofers, remodeling companies, etc. to remove any materials/debris generated by their crews.
No. They do not pick up hazardous waste. However, the city does host two annual Household Hazardous Waste Days in April and Sept each year. During this event, Hoover residents are allowed to bring items for disposal that normally are not accepted in their regular trash. Items such as paint, oil, old gas, many types of batteries, pesticides, etc. The dates of this event will be posted on the website as soon as it is finalized each year - usually in March.
Note: If you will bring paint to a solid and the can is completely dry, it can be placed with your regular trash. It must be completely dry with the lid off. You can speed up this process by adding cat litter, sand or sawdust.
Submit your request through My Hoover Connect. You may also call a Hoover Public Works representative at (205-444-7543). Carts are owned by the garbage company and they are responsible for repairs and for replacing any damaged carts. We will enter a request for new carts or replacement carts for you. Email us at email@example.com as well and we will assist you in entering a request.
Prior to contacting us for special collection, you will need to have the freon removed by a certified technician. The item must be tagged with a certification of removal. Once it has been tagged, you may contact the Hoover Public Works Department (205-444-7543), submit a request through My Hoover Connect or email firstname.lastname@example.org with your request and we will enter it for you.
The six (6) holidays in which your service could be delayed are:
When one of these six holidays falls on the weekend, there will be no change in your garbage and recycling services. If your service day is on the Holiday, your home will be serviced only once that week.
View guidelines for completing an application.
If specific documentation is required with your application for a particular position, the job posting will detail that information. Otherwise you may submit information such as resumes, cover letters, and letters of recommendation. Please note that resumes do not take the place of information required work experience and do not put “See Resume” anywhere on your application. Resumes are a supplement to an application, not a substitute.
Please follow the instructions to retrieve your user ID or reset your password after clicking on the following link: https://team.icims.com/jobseekerhelp#password-reset If you need further assistance, please call the Human Resources Department at 205-444-7549.
To reserve Veterans Park on Valleydale for an event, please complete the Veterans Park on Valleydale Rental Request form and return to the Events office.
Complete our Media Request Form to request a media interview with Mayor Brocato. You may also contact Public Information Officer, Melanie Posey at 205-444-7588.
Your first court appearance date will be an arraignment which is an opportunity to enter a plea of guilty or not guilty. You will not have an opportunity to explain any defenses, extenuating circumstances, or other mitigating factors before entering a plea. The prosecutor will not be present for arraignments.
If you have a non-court required citation, you may opt to plead guilty and pay your citation prior to the court date at the court's payment window. If you have any questions about whether your case is court required or non-court required, speak with court staff.
The court office cannot provide legal advice. If you have a question concerning a legal aspect of your case, you must contact an attorney. If you are unsure about how to acquire an attorney, you may contact the Birmingham Bar Association at (205) 251-8006.
Cashiers' check and money orders are the only accepted payment by mail. Payments must be received at least 24 hours in advance of your court date; we will not honor postmark dates. Late payments will not be accepted. The cashiers' checks/money orders should be made out to "Hoover Municipal Court" and addressed to 2020 Valleydale Road Hoover, AL 35244.
Non-court required tickets can be paid at www.hoovertickets.com prior to a court session. Determine your fine and associated court costs . Fines may be paid by mail or in person at the court office, provided a guilty plea is entered and payment is received in full prior to your court appearance date. No partial payments will be accepted. Minor traffic violations (accident involved) are Court Required.
If you entered a plea of not guilty, you will be set for a trial court date. During your trial date, you will speak with the prosecutor.
We accept the following forms of payment:
The judge will allow you to request one court date change prior to your court session. Email the court at email@example.com to request a continuance.
If you have an attorney, your attorney can file a notice of appearance and a motion requesting a continuance on your case. If you have any questions or wish to receive more specific information pertaining to your case, please contact the Hoover Magistrate's Office at 205-444-7526.
A case may be continued without the defendant's request for several reasons. For example, the court may have received a request from the prosecutor or a witness. Or the court may have continued the case for administrative reasons, such as the cancellation of a docket. When we change a court date, we send a mailed notice to the address we have for you on record. It is your responsibility to make sure the court has your correct address at all times.
Missing your court date may result in the issuance of a failure to appear warrant and can carry severe consequences. Contact the court at (205) 444-7526 for more information.
If you currently have a failure to appear warrant for your arrest, you may be eligible for a warrant recall authorized by Alabama Legislative ACT 2005-188. Under this enactment defendants are able to pay a $100 administrative fee to have their failure to appear arrest warrants recalled. You must contact the court to determine if you are eligible.
If you have an outstanding warrant, you must turn yourself in on the warrant and post the appropriate bond. If you have any questions concerning a warrant, you may contact the Hoover Municipal Court office at (205) 444-7526.
If you wish to obtain a warrant, you must first file a police report.
Convictions of certain offenses such as DUI, and minor in possession of alcohol, among others, carry a mandatory suspension of the driver's license under Alabama law. Hoover Municipal Court does not suspend driver licenses, the Alabama Department of Public Safety does. For questions regarding your driver’s license status, suspension, reinstatements, or points assessed against your license, please visit the Alabama Department of Public Safety website.
Criminal defendants have an absolute right to be represented by counsel. For defendants who can afford their own counsel, the city is not obligated to provide an attorney. If the defendant is not financially able to employ counsel (indigent), the municipal judge must appoint counsel to represent any defendant who is charged with an offense punishable by a jail sentence. The judge must determine if a defendant is indigent. In order for the judge to make this determination, the defendant must complete a sworn Affidavit of Indigency. This affidavit contains various questions regarding the defendant’s income, expenses, and financial resources. As a sworn statement, all information on the form must be truthful. It is a felony to falsify a sworn statement. If the judge decides the defendant is indigent, the court will appoint an attorney for the defendant. For non-indigent defendants, the court cannot recommend attorneys. The state bar website may serve as a useful resource.
Most tickets are not eligible for dismissal. Specifically, expired tag tickets are not dismissible, even if you can show you have since renewed the tag. Regardless of ownership of the vehicle, if you are issued the ticket the ticket is your responsibility. Certain tickets may be dismissed if various criteria are met, prior to the court appearance date: -No License in Possession
If you are issued a citation for driving with no license in possession, a judge or magistrate may dismiss your citation if you can show that you had a license, which was valid at the time you received your ticket. -No Insurance
If you are issued a citation for driving a vehicle without insurance, the judge may dismiss your citation upon payment of court costs if you present insurance on that vehicle, which was valid at the time of your citation. This proof must show, at a minimum, the vehicle covered, the policy number, the starting date of coverage, and the end date of coverage. Court staff may contact your insurance company to determine if the insurance was valid. Presentation of false insurance is a crime. If you did not have insurance at the time of your citation, but have since purchased it, the ticket will not be dismissed. A ticket for no insurance requires your appearance in court if there was an accident involved. -Child Restraint Violations
If you have received a citation for a child restraint violation, state law grants the judge the discretion to dismiss the ticket upon proof that you have purchased an appropriate child restraint. The judge is not obligated to dismiss the ticket, however.
Many equipment violations may be dismissible if, within 72 hours (excluding Sundays and legal holidays) of when you receive the ticket, you have the defect repaired and inspected by a City of Hoover police officer. If your repaired vehicle conforms with state law, the officer will sign off on the back of your ticket. You must deliver this ticket to the court offices on or before your court appearance date. -Window Tint
If you are issued a citation for improper window tint, you may be eligible to have the citation dismissed if you have the tint removed, drive the vehicle to court on your court date, and make such request to the judge. Before the judge grants such a request he will have a Hoover Police Officer inspect the vehicle to ensure that the vehicle conforms to the state window tint law.
National Safety Council approved 4 hours classes (Level I / Alive at 25) and 8 hours class (Level II) are held at Hoover Municipal Court. Driving school may be offered to defendants charged with moving violations before entering a plea on your citation. If you plead guilty and pay, it will be too late to take driving school.
Any defendant wishing to take driving school must register in person with a cash payment. If your ticket is with Hoover ($125.00) for the 4 hour classes and ($150.00) for the 8 hour class due in full at the time of registration. Upon completion of the class, the defendant’s charge will be dismissed. If your ticket was issued by an agency other than the City of Hoover, and you have been approved by the court to attend Defensive Driving School, you must register for class in person and you must pay for the defensive driving class at the time of registration. The costs for referral cases are ($25.00) for the Level I 4 hour class and Alive at 25, and ($50.00) for the Level II 8 hour class. If you have a Commercial Driver’s License or a prior conviction of D.U.I. you do not qualify for Defensive Driving School Defendants are required to reschedule in person, at least 48 hours prior to the class. If a defendant is charged with Passing a School Bus or Reckless Driving, he or she might be eligible to complete the 8 hour class. A court appearance is required before registration.
Record requests are processed in person or via mail upon payment of records. Print and bring the request form to the magistrate's office for processing.
Request for Records Form
If you used a bonding company, you entered into a private contract to pay them a fee. That company in turn posted your bond. That fee is usually non-refundable; check with your bonding company for details.
If you posted a cash bond directly to Hoover Municipal Court, once your fines and court costs (if any) have been satisfied, that bond will be returned to you. Checks are mailed out to the last address we have on record, so please make sure we have an updated address. The Court is allowed 30 days to return the bond.
If you post a bond for someone and want to come off the bond, you must obtain a bondsman's process or certified copy of the bond ("CCB") from the Hoover Municipal Court and return that person to jail.
You can apply for an expungement in the county court of which you received your charged. Below is a link that will give you further information.
When a defendant commits a crime while under the age of 21, the Alabama Code provides that the judge may, in lieu of trying a defendant as an adult, instead adjudicate the defendant as a youthful offender. Youthful offender adjudications are not criminal convictions, and records regarding youthful offender adjudications are sealed. In some circumstances, the judge is obliged to inform the defendant of his right to apply for youthful offender status. In other circumstances, the burden is on the defendant to request youthful offender status. The decision to grant youthful offender rests solely upon the judge.
A defendant found guilty in municipal court may appeal the decision. The judge will advise a convicted person of the right to appeal and that written notice must be filed with the municipal court within 14 days of the conviction date. A mere oral statement of a desire to appeal is insufficient; the notice must be in writing and an appeal bond must be filed within the 14 day period. The judge will set the appeal bond amount, which by law cannot exceed two times the total fines and costs or the $1,000 if no fine and court costs are assessed. Once a case is appealed, the case is then transferred to circuit court for the county in which the offense occurred and the entire case is heard anew (de novo). As Hoover rests in more than one county, the specific circuit court will vary.
Alabama law requires that all trials in municipal court be handled by a judge, not a jury. However, if you are found guilty and wish to appeal the decision you may request a jury trial in circuit court.
Municipalities such as Hoover have the authority to create their own criminal offenses.
-A municipality can adopt a state offense as a municipal ordinance.
-A municipality can also define its own offenses. For example, the City of Hoover has created a Animal Running At-large Ordinance (§4-20) that does not appear in the state criminal code.
In either circumstances, the city can fully prosecute violations of the municipal code as offenses against the city.
Hoover Municipal Court neither tows nor impounds vehicles. If your vehicle was towed by the Hoover Police Department, please contact the police department for information on how to retrieve your vehicle.
Municipal Courts do not have the authority to issue restraining orders. Restraining Orders are a civil matter, please contact District Court-Civil Division within the county where the act occurred.
You can submit through My Hoover Connect or by calling 205-444-7552.
You can submit on online through My Hoover Connect or call 205-444-7552. True emergency situations should be reported to Police Dispatch at 205-444-7640 when the administrative office is closed.
For questions, contact Brittany Callaway at 205.444.7792 or firstname.lastname@example.org
Sign up for youth sports in
Sign up for adult sports in
5:00 am - 9:30 pm Monday - Thursday
5:00 am - 6:00 pm Friday
8:00 am - 6:00 pm Saturday
1:00 pm - 6:00 pm Sunday
The following programs are offered:
For more information contact Randall Griffin at 205-444-7755 or Brent Solberg at 205-444-7754.
To join the team, contact the front desk at 205.444.7703.
You must be 15 years old to swim by yourself. Children under 15 may be accompanied by a member 15 years of age or older. Children under 15 years of age must have a parent or guardian on the pool deck at all times. Any children under the age of 15, without appropriate supervision on the pool deck, will be asked to sit out until a parent or guardian is present.
Please contact the front desk at 205.444.7703 to discuss this topic further.
Lifeguard classes are offered in the Spring and Summer. Please contact the front desk at 205.444.7703 for more details.
Please contact the Aquatics Manager at 205-444-7775 to discuss this topic further.
To be added to the list for a special collection contact the City of Hoover (205-739-7311) or submit through My Hoover Connect. You may also email us at email@example.com and we will enter your request for you. Crews on the garbage trucks can sometimes gather small piles of limbs but in most cases it is best to inform us. Only debris generated by the homeowner will be collected. It is the responsibility of hired landscapers, tree services, roofers, remodeling companies, etc. to remove any materials/debris generated by their crews. You may call 205-739-7311 if you are unsure of what Department to contact and we will forward you to the appropriate party to handle your request.
If your home is new construction, contact a Public Works representative at 205-444-7543 or 205-739-7311. They will enter a request for our vendor to deliver a trash and recycle bin to your home. They will also inform you of the days of collection and answer any questions you may have. If you have moved into an existing home, service has already been established at your address. You only need to call if you do not know the days of service or if the bins are damaged or missing and you need garbage carts.
There usually are four reasons your bin was not emptied: 1. Not out on time (7:00 AM) 2. Trash bin too heavy to lift (over 50lbs) 3. Too far from street (no more than 3' from asphalt) 4. Hidden from sight (shrubs, car, mailbox) needs to be seen coming from either end of street.
You can Submit your request through My Hoover Connect. You may also call a Public Works representative (205-444-7543) or (205-739-7311) and we will enter the request for you. You may email us at firstname.lastname@example.org with a request as well. Carts are owned by the garbage company and they are responsible for repairs and for replacing any damaged carts.
No, they do not pick up hazardous waste materials. However, the city does host an annual Household Hazardous Waste Day twice a year, in April and September. During this event, Hoover residents are allowed to bring items for disposal that normally are not accepted in their regular trash. Items such as paint, oil, old gas, many types of batteries, pesticides, etc. The dates of this event will be posted on the website as soon as it is finalized.
Note: If you will bring paint to a solid and the can is completely dry, it can be placed with your regular trash. It must be completely dry with the lid off. You can speed up the drying process by adding cat litter, sand or sawdust.
You may submit your request using My Hoover Connect or you may call 205-444-7543. If the pothole is on a City of Hoover street, our Public Works Department will be able to repair it. However, if it is a county or state maintained street/highway, you will need to contact the appropriate entity.
You can submit this information through My Hoover Connect or by calling 205-444-7543.
Tree trimmings, branches, shrub clippings, etc., must be no longer than six (6) feet. Place items directly on the curb. Do not place near fire hydrants, utility wires or utility boxes, mail boxes, vehicles or any place a boom truck would have difficulty maneuvering. Do not mix other household items in with the brush pile. If the homeowner hires a professional landscaper or tree service, it is the responsibility of the homeowner to have the company employed haul off all debris generated.
Please find the Sales Tax Reports on the Business License page under the Tax & Licensing forms tab.
The City of Hoover does not maintain street lights on residential streets. To report problems with street lights on residential streets, please obtain the light pole number and then contact your Homeowners Association and/or Alabama Power Company at 1-800-245-2244. The City of Hoover maintains street lights on select major roadways including: I-65, I-459, Hwy 31, Hwy 150, Lorna Road and Municipal Drive. To report problems with street lights on these roadways, please contact Engineering at 205-444-7896 or through My Hoover Connect.
To request a new sign, you may submit through My Hoover Connect or contact our engineering department at 205-444-7529. Existing signs are maintained by the Engineering Department and your request can be sent through My Hoover Connect or by calling 205-444-7529. Neighborhood Watch signs can be requested by contacting the Police Department at 205-444-7700.
You may submit your request using My Hoover Connect or you may call 205-444-7543. If the pothole is on a City of Hoover street, our Public Works Department will be able to repair it. However, if it is a county or state maintained street/highway, you will need to contact their street maintenance department.
To join the Hoover Senior Center, you will need to join in person at the Hoover Senior Center on 400 Municipal Drive Hoover, AL 35216. Membership is available to those 55 and up. We accept registration between 8:00 AM - 2:30 PM Monday through Friday. You would need to be prepared to show your identification, proof of residency and pay your membership fee (cash or check only).
No, non-residents may purchase non-resident membership for an annual fee of $25 that allows you to participate in the programs and activities offered at this facility only. The Hoover Recreation Center is not included with this membership.
Our monthly activities calendar can be found in our monthly newsletter, which can be downloaded here: http://hooveralabama.gov/DocumentCenter/View/6388/Hoover-Senior-Center-newsletter If you would like to be added to our monthly newsletter email list send an email to: email@example.com with "newsletter" in the subject line.
Yes, daily meals are provided through a grant program funded by Jefferson County. To be eligible for the meal program you must be at least 60 years of age and a resident of Jefferson County. Donations for meals are accepted. There are a limited number of meals available each day. A form must be filled out in order to participate in the program.
Many of our classes operate on a first come first serve basis and you would not need to enroll and would only require you to check in at the Welcome Desk upon entry to the Center.
For classes and events that do require your enrollment, they will be identified as such in the description portion of our newsletter or flyer. To actually pre-register, you may do so via in person, via phone call and/ or email if no registration fee is required. For programs requesting additional fees, our staff and/or volunteers at our Welcome Desk will either accept payment or give you specifics. Correct change if paying in cash is always appreciated.
To get evaluated to participate in the advanced active classes, you would need to arrive early to class, introduce yourself to the instructor and explain your current level of fitness. (If needed, you may want to ask your doctor to give you fitness restrictions so that you could self-monitor, doing only what your doctor releases you to do.)
No, our hours of operation are Monday through Friday from 8:00 AM-4:00 PM except on Holidays. Please see a listing of the Holidays on the main page.
You can submit this information through My Hoover Connect or by calling 205-444-7543.
On residential streets, please obtain the pole number and contact Alabama Power Company at 1-800-245-2244. However, some Homeowners Associations maintain their own street lights. You may check with them as well. The City of Hoover maintains street lights on major roadways such as; I-65 at I-459 Interchange, I-459 at US Hwy 31 Interchange, I-65 at Valleydale Road Interchange, US Hwy 31, AL Hwy 150, Lorna Road, Learning Lane, Galleria Boulevard, Jim Wilson Jr Parkway and Municipal Dr. Contact Engineering at 205-444-7896, Chris Reeves or through My Hoover Connect to report problems with street lights on these roadways.
The City of Hoover employs two ISA Certified Arborists that can help. Please call or email Colin Conner at (205) 739-7141, (205) 288-6068 or firstname.lastname@example.org to schedule an appointment for free consulting services.
There is a common misconception that topping a tree will "revive" it. This is simply not true and no one should be convinced to the contrary by anyone still trying to sell the so called "service" of topping. Without question, topping any species of tree (especially large, mature shade trees) is a harmful practice that leads to structural defects and functional stress. Structural defects can result in limb and branch failures that, on their own, can injure people and damage property. Severe enough limb and branch failures can lead to decay in trees which worsens the tree's overall condition over time. Functional stress can leave trees more susceptible to outside pathogens which can and often does lead to decline and/or mortality. There are no known benefits to "topping" trees but there are numerous, negative and often dangerous side-effects. Here's what the ISA has to say:
Trees are Hoover's most valuable natural resource. The benefits of trees are abundant and in some cases irreplaceable. Protecting and preserving healthy, intact stands of existing trees produces optimal, tree-based benefits. Here's what the ISA has to say:
Topping is a destructive practice with any species of tree. Crapemyrtle can tolerate annual topping but there are zero benefits associated with the practice. Size reduction can be achieved but to the detriment of flower production, winter form and other aesthetics. In addition, plants are left to cope with substantial injury and decay recovery. Crapemyrtle is a diverse species, with varieties and cultivars that grow naturally into numerous sizes, shapes and colors. If your planting area dictates a small crapemyrtle, you can plant a crapemyrtle that stays small. If you have a large space to fill then there's a large crapemyrtle out there that fits the bill. Crapemyrtles properly planted in full sun, maintained as they should be and allowed to grow to their natural size tend to be some of the most beautiful ornamental trees in the landscape. They are a "total package" tree, possessing an assortment of aesthetic and durability qualities. It's unfortunate that many people still miss out on all the wonderful characteristics this species has to offer when it's allowed to just be itself!
Yes, Hoover is in its 20th consecutive year as a Tree City USA and we are extremely proud to have maintained this designation. Search 'Tree City USA' or visit the Arbor Day Foundation's website to find more details on the Tree City USA program.
The city owns, operates and maintains the sanitary sewer system in the residential and business areas of Inverness, Riverchase and Southlake. To report a sewer problem to the city, please contact Burt Hankins, Clearwater Solutions at 205-657-0325. If he is not immediately available or for after normal business hours, you may contact the Hoover Emergency Dispatch Office at 205-822-5300 so that on-call personnel may be notified. Many homeowners / business owners are not aware that they are responsible for the sanitary sewer service line from their home or business to the main sewer. Any cleaning or repairs that need to be done to the service line are their responsibility. The city will provide assistance to you and/or your plumber to verify that the main sewer line is not obstructed. Should it be determined that main sewer line is obstructed, the city will take the necessary actions to alleviate the problem.
Alcohol License Checklist
1. Contact the Office of the City Clerk at 205-444-7500. The Office of the City Clerk will provide the applicant with a City of Hoover Criminal Release Form and direct the applicant to the ABC Enforcement Division Office.
2. Contact the ABC Enforcement Division Office at 205-942-7955 or 205-699-6448.
3. The ABC Enforcement Division Office will set up an appointment. Please contact the ABC Enforcement Division Office for items they will need to process the application.
4. Following the appointment with the ABC Enforcement Division Office, the applicant will provide the Office of the City Clerk with a copy of the application from the ABC Enforcement Division Office and the original Criminal History Release Form(s). All executives will need to fill out a City of Hoover Criminal History Release Form.
5. The Office of the City Clerk will process the request through the Police Department to investigate.
6. The Office of the City Clerk will present the request to the City Council upon completion of the above steps.
7. The Office of the City Clerk will provide the ABC Enforcement Division Office the decision of the Council.
8. Contact the ABC Enforcement Division Office.
9. Contact the City of Hoover Revenue Department at 205-444-7516.
Contact the Zoning Assistant at 205-444-7517. Applications are also available on the website.